The City of Glendora has enacted an alarm ordinance in order to reduce the number of false alarms and to improve the quality of services provided by the police department. False alarms place a considerable drain on our limited resources and delay responses to other urgent matters.
Most false alarms can be prevented with proper installation, maintenance and use. Mistakes still happen, so up to 3 false alarms in a calendar year are allowed without a penalty. This webpage answers many of the common questions about the ordinance; however, consult the complete ordinance for specific answers. Copies of the complete alarm ordinance are available without charge in the lobby of the police facility or can be viewed online.
IMPORTANT LINKS & INFORMATION
- GMC 5.4.030
- Alarm Permit Application form
- If you have any questions regarding the alarm ordinance, or it you would like a copy mailed to you, please contact the Alarm Coordinator at (626) 914-8268
FREQUENTLY ASKED QUESTIONS:
- What Kind of Alarms Need a Permit?
- All alarms that signal, either audibly or silently, of a situation where the police are expected to respond are required to have a permit. Vehicle alarms do NOT need a permit.
- How Do I Apply For A Permit?
- An application must be completed and submitted to the Police Department with a $40 residential or $50 commercial processing fee.
- How Long Is A Permit Good For?
- Permits are valid until revoked, or there is a change in alarm user. Permits are not transferable.
- Are There Any Special Equipment Requirements for Alarm Systems?
- Yes. All alarm systems must have an uninterruptible power supply and all systems that have audible alarms must automatically reset the alarm in no more than fifteen minutes.
- My Business Alarm System Has An Automatic Dialer That Dials My House And The Police Department-Is That OK?
- No. Automatic dialers cannot be programmed to dial any city telephone numbers. In case of an earthquake or disaster all of the emergency telephone lines might get tied up with alarm calls.
- I Understand There Is a Penalty For Too Many False Alarms-What Is The Penalty?
- For the fourth false alarm in a calendar year there is a $40.00 assessment. There will be an $80.00 assessment for each alarm over five in a calendar year. After six false alarm assessments the Chief of Police may stop responses to any alarm system until the problem with the alarm system is corrected. Note: This will only be done after proper notice has been given.
- Sometimes I Set My Alarm Off Accidentally-What Should I Do If This Happens?
- First turn off or reset your alarm. Then call your alarm company and tell them that your alarm was accidentally set off. Finally, call the police department and tell us.
- If I Call and Tell You My Alarm Was Set Off By Accident Will It Still Count Against Me?
- Not if you call before the officers arrive. Follow the procedures above. We may still send officers to verify that everything is OK.
- What About Winds And Storms And Earthquakes?
- Alarms activated by high winds, fires, floods, earth-quakes or other disasters will not be considered a false alarm.
- Can The Police Department Recommend An Alarm Company?
- No. State law and good ethics prohibit any public employee from recommending or endorsing an alarm company. Consult the yellow pages for a list of alarm companies. Better yet, check with people you know who have alarm systems and get their recommendations.
In September 1997, the Glendora Police Department became the first law enforcement agency in Los Angeles County (and the second in the state of California) to train and equip its officers with Automated External Defibrillators (AEDs). An AED is used to deliver an electrical shock to the heart of a victim that has suffered sudden cardiac arrest. The shock can help a heart that is quivering beat normally again, something not possible with CPR alone.
The Department purchased 16 Philips AEDs and one was placed into each patrol car, giving officers immediate access to this life-saving tool. To date, Glendora Police Officers have used the AEDs to save the lives of 26 heart attack victims including a man who collapsed while playing basketball, a female whose heart stopped while she was eating in a restaurant, and a man who went into cardiac arrest just after taking a jog.
Each AED costs about $3500, and each set of pads using during a rescue costs about $40. If you are interested in supporting our AED Program, please use our Glendora Police Department Donation Form.
The Glendora Police Department in partnership with the Glendora Unified School District, the Charter Oak Unified School District, and the Azusa Unified School District work together to maintain a safe school environment.
Glendora Police Officers regularly patrol school campuses throughout the day. The Traffic Division organizes directed enforcement on a rotational basis at each school during peak drop-off and pick-up times. The goal is to increase traffic safety through education and enforcement.
The Traffic Division also meets regularly with City Engineers to assess traffic patterns and hazards around the schools.
Patrol watch commanders meet twice each year (at the start and mid-point) with the principals of each Glendora school in order to share information and work together to address school related issues.
The Glendora Unified School District has established the Coordinated School Health Committee which is represented by community members, city employees, Glendora Unified employees, and Glendora Police employees. The committee meets three times each school year and discusses upcoming events, programs and school related health concerns.
In addition, Police Articulation meetings are held three times each school year between Glendora Unified executive staff members and police command staff. The meetings address specific school safety issues.
The Police Chief, Lisa G. Rosales, regularly attends monthly PTA meetings.
The police department has two school resource officers. Officer Efren Cordura is assigned to the Glendora Unified School District, and Officer Nancy Pedraza is assigned to Sierra High School (Azusa Unified School District). The Covina Police Department has a school resource officer assigned to the Charter Oak Unified School District.
Glendora’s fourth police K-9 is named Sam. Sam is a Belgian Malinois from Holland and is trained in the European Canine sport of KNPV.
Sam and his Handler Officer Joel Cloud graduated a six week, 240 hour training course in November 2018. Sam is trained in searching and apprehension techniques which are used to locate suspects. There is a strict criteria that is followed before a K-9 is deployed. A police K-9 is only deployed for serious crimes or when safety is jeopardized. Sam is also trained to locate items discarded by suspects based upon the scent of the person who handled the item.
Officer Cloud has been a Glendora Police Officer for three years and is also a member of the Community Impact Team (CIT). Officer Cloud and Sam train four hours weekly with a local training group and attend one full training day each month. Sam will also be trained in narcotics detection in the near future.
Joel will be Sam's handler for the duration of his service, approximately 5 to 7 years. After Sam retires, he will remain with Joel for the rest of his life.
WHAT IS NEIGHBORHOOD WATCH?
Neighborhood Watch is simply neighbors looking out for neighbors. These groups are vital to the safety of our community as Glendora residents are the “eyes and ears” for the Police department.
HOW CAN I START A NEIGHBORHOOD WATCH GROUP?
It is easy to start a Neighborhood Watch group in your area. For more information contact:
- Community Services Officer Nita Ulloa